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    Terms & Conditions

    This Term & Conditions was updated  on September 01, 2022.

    Welcome, and thank you for your interest in John Xperts Store and our website at johnxperts.com, along with our related websites (collectively, the “Service”). These Terms and Conditions are a legally binding contract between you and John Xperts Store regarding your use of the Service.

    PLEASE READ THE FOLLOWING TERMS CAREFULLY

    By clicking “I Agree,” or by downloading, installing, accessing, or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, including our Privacy Policy and any additional terms that may be provided by John Xperts Store from time to time (together, these “Terms”). If you do not agree with these Terms or are not eligible to use the Service, you may not use the Service.

    Please review our PRIVACY POLICY for information on how we collect, use, and protect your personal data. The Privacy Policy is incorporated into these Terms by reference.

    UNLAWFUL OR PROHIBITED CONDUCT

    The Site may only be used for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that violates any applicable laws or regulations or for any prohibited activities, including but not limited to:

    • Transmitting content that is unlawful, abusive, harassing, defamatory, obscene, or otherwise objectionable;

    • Using automated tools (e.g., bots, spiders, scrapers) to access, copy, or extract data from the Site except where permitted;

    • Impersonating another person or misrepresenting your identity;

    • Uploading content that violates intellectual property or other proprietary rights;

    • Uploading files containing viruses, malware, or other harmful code;

    • Attempting to gain unauthorized access to the Site, its data, or systems;

    • Interfering with the functionality or security of the Site;

    • Soliciting personal data from other users;

    • Reverse-engineering or decompiling any part of the Site;

    • Any other behavior that we reasonably determine to compromise the security, legality, or functionality of the Site.

    ORDER ACCEPTANCE AND CANCELLATION

    We reserve the right to decline or cancel any order in certain cases, such as stock unavailability, pricing errors, or suspected fraudulent activity. If your order is affected, we will notify you via the email address you provided. We will make reasonable efforts to notify you of any order cancellation. Please ensure your email address is accurate and check spam folders regularly.

    TERMINATION

    We may suspend or terminate your access if you materially violate these Terms, subject to applicable laws. We will provide notice when feasible.

    RISK OF LOSS

    Unless stated otherwise, the risk of loss and title for purchased products pass to you upon our delivery to the shipping carrier.

    EXPORT POLICY

    Products sold on the Site may be subject to Indonesian export laws and, in some cases, international export regulations. By purchasing from us, you agree to comply with all applicable laws and confirm that you will not distribute or transmit software, technology, or products to parties or locations restricted by law.

    COPYRIGHT

    All content on the Site, including text, graphics, logos, images, audio, video, software, and other materials (collectively, “Content”), is the property of John Xperts Store or its licensors. You may download or copy the Content for personal, non-commercial use only. No rights are transferred to you by downloading or copying any material, and you may not reproduce, publish, or distribute any Content without prior written permission.

    USER SUBMITTED CONTENT

    You may submit reviews, comments, photos, or other content (“User Content”) provided it complies with these Terms. You are solely responsible for the content you submit and must ensure it:

    • Does not violate laws, third-party rights, or contain offensive or harmful material;

    • Does not contain malware, spam, or unauthorized promotions.

    By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, modify, and distribute your content as part of our services. You retain ownership of your content but waive any moral rights to control how we use it. We may remove or modify any User Content at our discretion.

    Please note that other users may also post content, and we are not responsible for any inaccuracies or opinions expressed by third parties.

    ERRORS AND OMISSIONS

    While we strive to ensure accuracy, occasional errors in descriptions, pricing, or availability may occur. We reserve the right to correct such errors and may cancel any affected orders. If you’ve placed an order affected by an error, we will notify you and offer a full refund or a reasonable alternative.

    PRIVACY POLICY - SHIPPING POLICY - RETURN POLICY

    Please also read our other policy:

    By using our website, you agree to the collection and use of your information in accordance with our Terms & Conditions.

    For questions about these Terms & Conditions, please contact us at care@johnxperts.com.